Effective Date: [22/07/2026]

At Shama Jewelry Hub, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a purchase, or interact with us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information

• Full Name
• Email Address
• Mobile Number
• Billing & Shipping Address
• Payment Information (processed securely through trusted payment gateways)
• Order History

Automatically Collected Information

• IP Address
• Browser Type
• Device Information
• Cookies
• Website Usage Data
• Location (where permitted)

2. How We Use Your Information

We use your information to:

• Process and deliver your orders.
• Verify payments.
• Provide customer support.
• Send order confirmations and shipping updates.
• Improve our website and services.
• Prevent fraud and unauthorized transactions.
• Send promotional emails and offers (only if you opt in).

3. Payment Security

We do not store your debit/credit card information on our servers.

All online payments are processed through secure third-party payment gateways such as Razorpay, which comply with industry security standards.

4. Cookies

Our website uses cookies to:

• Remember your shopping cart.
• Improve website performance.
• Analyze visitor behavior.
• Provide a better shopping experience.

You may disable cookies through your browser settings; however, some website features may not function properly.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

Your information may be shared only with trusted service providers, including:

• Payment Gateway Providers
• Shipping & Courier Partners
• Website Hosting Providers
• Analytics Services
• Government authorities when legally required

These partners are authorized to use your information only for providing services on our behalf.

6. Data Security

We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Although we strive to protect your data, no method of transmission over the internet is completely secure.

7. Marketing Communications

If you subscribe to our newsletter or promotional updates, we may send you information regarding:

• New Collections
• Exclusive Offers
• Discounts
• Product Launches

You may unsubscribe at any time using the unsubscribe link in our emails.

8. Your Rights

You have the right to:

• Access your personal information.
• Request corrections to inaccurate information.
• Request deletion of your data (subject to legal obligations).
• Withdraw consent for marketing communications.

To exercise these rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Shama Jewelry

Email: shamajewelshub@gmail.com

Phone: +91-8003665882

Address: FIRST FLOOR, ROOM NO A-219, SARRAF KATLA THAKUR PACHEWAR KA RAST, CHOKRI GHAT DARWAZA, Jaipur, Jaipur, Rajasthan, 302003

Business Hours: Monday – Saturday | 10:00 AM – 7:00 PM