Effective Date: 22 July 2026

Welcome to Shama Jewelry Hub. These Terms & Conditions ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website.

1. General

Shama Jewelry Hub reserves the right to modify, update, or replace these Terms & Conditions at any time without prior notice. Continued use of the website after any changes constitutes your acceptance of the revised Terms.

2. Eligibility

By using this website, you confirm that:

You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

• The information you provide is accurate, complete, and up to date.
• You are legally capable of entering into a binding contract.

3. Products & Pricing

• We strive to display our products, descriptions, and prices accurately.

• Product images are for illustrative purposes only. Minor variations in color, size, texture, or finish may occur due to lighting, screen settings, or the handcrafted nature of certain products.

• All prices are displayed in Indian Rupees (INR) and are inclusive or exclusive of applicable taxes, as indicated on the product page.

• We reserve the right to change product prices or discontinue products without prior notice.

4. Orders & Acceptance

Placing an order does not guarantee acceptance.

• We reserve the right to cancel or refuse any order due to:

  • Product unavailability.

  • Pricing or typographical errors.

  • Payment issues.

  • Suspected fraudulent or unauthorized transactions.

• If an order is cancelled after payment has been received, the applicable refund will be processed in accordance with our Refund & Cancellation Policy.

5. Payments

We accept secure online payments through trusted payment gateway providers such as Razorpay.

By making a payment, you authorize us to charge the applicable amount for your purchase.

We are not responsible for payment failures caused by banks, payment gateways, or network issues.

6. Shipping & Delivery

Shipping and delivery are governed by our Shipping & Delivery Policy.

Delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our control.

7. Returns & Refunds

Returns, cancellations, exchanges, and refunds are subject to our Refund & Cancellation Policy.

Please review the policy carefully before placing an order.

8. User Responsibilities

You agree to:

• Use the website only for lawful purposes.

• Provide accurate information while placing orders.

• Not misuse, disrupt, or interfere with the operation of the website.

• Not attempt unauthorized access to our systems or data.

Any violation may result in suspension or termination of your access.

9. Intellectual Property

All content available on this website, including but not limited to:

• Logos

• Product Images

• Graphics

• Designs

• Text

• Icons

• Videos

• Website Layout

is the exclusive property of Shama Jewelry Hub and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

10. Limitation of Liability

To the maximum extent permitted by law, Shama Jewelry Hub shall not be liable for any indirect, incidental, consequential, or special damages arising from:

• Use or inability to use the website.

• Product delays.

• Technical issues.

• Third-party service interruptions.

• Unauthorized access to your information.

Our maximum liability shall not exceed the amount paid by you for the relevant order.

11. Third-Party Links

Our website may contain links to third-party websites for your convenience.

We do not control or endorse such websites and are not responsible for their content, services, or privacy practices.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Force Majeure

We shall not be held responsible for delays or failure to perform our obligations due to events beyond our reasonable control, including natural disasters, strikes, pandemics, government actions, internet failures, or courier disruptions.

14. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts in Jaipur, Rajasthan.

15. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Shama Jewelry Hub

Email: shamajewelshub@gmail.com

Phone: +91 8003665882

Address:
First Floor, Room No. A-219,
Sarraf Katla, Thakur Pachewar Ka Rasta,
Chokri Ghat Darwaza,
Jaipur, Rajasthan – 302003, India

Business Hours:
Monday – Saturday
10:00 AM – 7:00 PM (IST)